FAQ & BECOMING A STOCKIST

HOW DO I BECOME A STOCKIST?

If you are based in Queensland or Northern NSW and have a physical store front or an online boutique, simply download and fill out our registration form (below) with your details and return this to our Accounts Department. Once your application has been processed you will be notified and established in our system. All new customers will be set up as CBD (cash before delivery).

DO YOU SUPPLY TO ONLINE STORES?

Yes, we do! However, we do require for your online store to be fully operating before we can supply product. All online stores must also have a shopping cart, and not be selling from Facebook groups, market stalls or pop up locations. 

WHAT’S THE MINIMUM ORDER?

When ordering from our stockroom, there is no minimum spend per order, however stock is sold either in a pack or in a size run (size runs incur an additional $2 per unit).

WILL LABELS BE EXCLUSIVE TO MY STORE?

If a label is supported with very regular and consistent orders, we may offer exclusivity in the area.

DO YOU SUPPLY TO MARKET STALLS?

At this stage, we are not supplying product to any new market stalls. This is to ensure we protect our bricks and mortar customers.

WHAT SHOULD I DO IF A GARMENT IN FAULTY?

Most manufacturers have strict time policies with returns so please contact our stockroom via email before returning any garments. Please familiarise yourself with our returns policy (below).

BECOME A STOCKIST

Please complete the Registration Application form and return it back to our team before you visit the stockroom or place an order. Your order cannot be processed until you are registered with the agency or relevant manufacturer.

Please return the original copy of this form to:

ACCOUNTS DEPT FASHION ALLIED AGENCY
PO BOX 3284
SOUTH BRISBANE QLD 4101

Or please email:

contact@fashionallied.com.au

RETURNS

  1. Please check over your stock thoroughly BEFORE putting out on the sales floor.

  2. If you believe you have received a faulty item, please contact our team to request a return authorization number and complete our returns claim form. All returns MUST be accompanied by these to be processed.

  3. All claims will be subject to repair or replacement before a credit can be raised.

  4. Claims that the manufacturer determines to be “Store” or “Customer” orientated will not be credited.

  5. All claims must be returned to Fashion Allied within 14 DAYS of invoice. The manufacturer will not recognize any claims after this period.

  6. Freight costs to return garments is the responsibility of the consignor.

  7. A credit can only be issued upon Fashion Allied receiving and assessing the faulty garment.

(07) 3844 2833

2/23 Anthony Street, West End 4101 QLD

Monday - Friday : 9am - 4pm

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