FAQ & BECOMING A STOCKIST
HOW DO I BECOME A STOCKIST?
If you are based in Queensland or Northern NSW and have a physical store front or an online boutique, simply download and fill out our registration form (below) with your details and return this to us. From there, our team will cross check label availability for your area and advise you of the outcome of your application. If your application has been successful you will established in our system. All new customers will be set up as CBD (cash before delivery).
Unfortunately we are only the QLD and Northern NSW distributor for the majority of labels that we represent. The only label we are able to offer nationally is Soul Sparrow. Unfortunately we do not distribute internationally at this time.
DO YOU DISTRIBUTE AUSTRALIA WIDE OR INTERNATIONALLY?
DO YOU SUPPLY TO ONLINE STORES?
Yes, we do! However, we do require for your online store to be fully operating before we can supply product. All online stores must also have a shopping cart, and not be selling from Facebook groups, market stalls or pop up locations.
WHAT’S THE MINIMUM ORDER?
When ordering from our stockroom, there is no minimum spend per order, however stock is sold either in a pack or in a size run (size runs incur an additional $2 per unit).
WILL LABELS BE EXCLUSIVE TO MY STORE?
If a label is supported with very regular and consistent orders, we may offer exclusivity in the area. However due to the high volume and wide selection of stock coming through the agency from each brand, this may not always be possible.
DO YOU SUPPLY TO MARKET STALLS?
At this stage, we are not supplying product to any new market stalls. This is to ensure we protect our bricks and mortar customers.
WHAT SHOULD I DO IF A GARMENT IN FAULTY?
Most manufacturers have strict time policies with returns so please contact our stockroom via email before returning any garments. Please familiarise yourself with our returns policy (below).
BECOME A STOCKIST
Want to become a stockist? Please complete the Registration Application form and return it back to our team before you visit the stockroom or place an order. Your order cannot be processed until you are registered with the agency or relevant manufacturer.
Once we have received your registration form, our team will cross check label availability in your area.
Please return the original copy of this form to:
ACCOUNTS DEPT FASHION ALLIED AGENCY
PO BOX 3284
SOUTH BRISBANE QLD 4101
Or please email:
Please check over your stock thoroughly BEFORE putting out on the sales floor.
If you believe you have received a faulty item, please contact our team to request a return authorization number and complete our returns claim form. All returns MUST be accompanied by these to be processed.
All claims will be subject to repair or replacement before a credit can be raised.
Claims that the manufacturer determines to be “Store” or “Customer” orientated will not be credited.
All claims must be returned to Fashion Allied within 14 DAYS of invoice. The manufacturer will not recognize any claims after this period.
Freight costs to return garments is the responsibility of the consignor.
A credit can only be issued upon Fashion Allied receiving and assessing the faulty garment.